Last year, we posted a white paper from Service Performance Insight (SPI Research) that made the announcement, "The Professional Services Market is Back!" That document described not only the state of union for PSOs, but also recommended the Key Performance Indicators (KPIs) that Professional Services organizations should be measuring in order to maintain growth and organizational health.
Well, SPI Research has come out with their assessment and recommendations for 2015, and we thought we'd share them with you. Some key indicators on which PSOs should focus in 2015 and beyond:
- Financial Maturity
- Annual Revenue per Billable Consultant
- Annual Revenue per Employee
- Billable Utilization
- Project Overrun
- Project Margin
Download the white paper in its entirety to find out how to measure and maximize these key indicators, and learn why integrating these performance metrics with the company's financial management ERP is crucial in measuring the organization's overall health, as well as in making corrections based on real-time data and insight.
Follow the link below to download your complimentary copy of this white paper.
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