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    03 / 3 / 2015

    Insights from Virtual Hold: Why our CEO is an advocate of Intacct

    From Intacct's View from the Cloud Blog:

    Nancy Rivas recently sat down with Jim Bokar of Virtual Hold Technology...

    "I recently had an opportunity to chat with Jim Bokar, director of finance and controller at Virtual Hold Technology (VHT) and an Intacct MVP, about their use of Intacct and how their CEO utilizes the platform. Virtual Hold Technology delivers solutions at the heart of the customer experience, enabling contact centers to maximize the opportunities that come from customer interaction, regardless of channel.

    "One of the more interesting things Jim let me know was that not only is he a huge fan of Intacct – so is their CEO, Wes Hayden. Wes loves having access to reports in Intacct and drilling down into detail for decision making purposes, rather than reaching out to finance with frequent ad hoc requests for information.

    "The cornerstone of this self-service approach is Intacct's customizable dashboards. They provide him with a central location to access reports and analytics around revenues, balances of cash and receivables, budget comparisons, and ultimately trends and the quarter’s outlook. Using Intacct’s multiple dimensions, VHT has built a reporting scheme that drives important business metrics and KPIs. This allows VHT to keep the dashboard simple, clean, and current."


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